Our values
Five values the company states. We have not added a sixth, and we have not rewritten them to sound larger.
- 01
Integrity and transparency
What a customer is told about their shipment and its documents is the actual position, including delays and customs problems.
- 02
Excellence in customer service
Every shipment has a reachable person responsible for it, and answering a question is part of the service rather than an extra.
- 03
Teamwork
Freight, clearance and inland transport work the same file together, instead of separate departments passing responsibility along.
- 04
Innovation and development
Tooling improves and the move to a digital platform continues step by step — and nothing is announced before it is running.
- 05
Social responsibility
Complying with customs and transport rules is not a formality; it is part of the company's responsibility to the market it works in.
Source: the company's own published statements on its previous website.
Next step
If you have a shipment or a question, contact the operations team directly.
Self-service quoting is still being built; until it launches, requests come in by e-mail and phone.